InvoisPrivacy Policy
Invois is operated by Eongerra Tech, Malaysia. This policy describes what the app collects, who else processes it, where it is stored, and how you delete it. It is written to be read, not to be survived.
The short version
- We collect what is needed to produce your quotations and invoices — and your phone number, if you verify one.
- We do not sell your data, show ads, or use third-party advertising or analytics trackers.
- Your voice notes and uploaded images are sent to OpenAI to be turned into text or extracted data. They are not used to train models.
- You can delete your account from inside the app. Everything goes, permanently, after a 30-day grace period.
What we collect
All of it comes from you using the app. We do not buy data or collect it from other sources.
| Data | Why |
|---|---|
| Phone number | Verifying your account by WhatsApp, and letting you sign back in on a new phone. Optional — the app works without it. |
| Business profile (name, address, SSM / TIN / SST numbers, logo, signature) | Printed on the documents you issue. |
| Customer records (name, company, phone, address, tax numbers) | Addressing documents to your customers. Entered by you, or imported from one contact you pick. |
| Documents: quotations, invoices, receipts, price list, payment records | The core of the product. |
| Bank account details and payment QR codes you add | Printed on your invoices so customers can pay you. |
| Voice recordings | Transcribed into text so the app can draft line items. |
| Images you upload (logo, signature, payment proof, an old price list or letterhead) | Placed on documents, or read to extract details so you do not retype them. |
| Account identifiers | A Firebase user ID and a subscription ID. These identify your account to us; they are not your name. |
| Subscription status | Whether Invois Pro is active, from Google Play. |
| AI usage counts | Enforcing the monthly quota. Counts only — never the content. |
| Processor | What reaches them |
|---|---|
| OpenAI | Voice recordings and uploaded images you send to an AI feature, plus the text around them. Processed through the OpenAI API, which is not used to train their models. |
| Meta (WhatsApp) | Your phone number and the verification code, to deliver it. |
| Account sign-in (Firebase), hosting and file storage (Google Cloud, Singapore), and subscription billing (Google Play). | |
| RevenueCat | Your account identifier and subscription status. |
| MongoDB Atlas | The database your documents live in (Singapore). |
Where it is stored
On servers in Singapore. Some processors above operate from other countries, so your data may be transferred outside Malaysia in the course of providing the service. It is encrypted in transit throughout.
How long we keep it
- While your account exists — your documents stay until you delete them or your account.
- Voice recordings are sent for transcription and not stored by us afterwards.
- Verification codes expire within minutes.
- After you delete your account — everything is kept for 30 days so you can change your mind, then permanently erased. See below.
Deleting your account
In the app: More → Account → Delete account. Your account is disabled immediately and everything is permanently erased 30 days later — documents, customers, price list, images, your account record, and your data held by the processors above. Within those 30 days you can restore it and lose nothing.
If you have already uninstalled the app, use the account deletion page.
Deleting your account does not cancel an Invois Pro subscription. Subscriptions are billed by Google Play and must be cancelled there, or Google will keep charging you.
Your rights
Under Malaysia's Personal Data Protection Act 2010 you may ask for a copy of your personal data, ask us to correct it, or ask us to delete it. The app already gives you direct access to all of it — More → Export produces a copy of your documents. For anything else, email us and we will respond within 21 days.
Children
Invois is a business tool and is not directed at anyone under 18.
Changes
If this policy changes in a way that affects you, we will say so in the app before the change takes effect. The date at the top always reflects the current version.
Contact
Eongerra Tech · sy.erikchow@eongerra.com